Discovery and research
The initial stage of the project was to work closely with key stakeholders including Wejo’s internal Business Analyst, development and product teams to gain a deeper understanding of their vision and close the knowledge gap regarding its market, customers, and broader product strategy. We then ran multiple UX workshops with Wejo’s team defining the foundations of an intuitive suite of user flows and journeys, addressing the most important tasks.
• User interviews and workshops
• Information architecture based on user needs and behaviour
• User flow definition
• Identified key users, tasks and priorities
From the workshops we then developed user journeys, wireframes and functional requirements, then applied these to a structure and information architecture. We then built a prototype in Adobe XD and implemented a flexible testing strategy – ensuring feedback fom a variety of users was captured in a consistent format.